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Bilingual Supervisor Product Support/Training
Reference Id : 002590
Location : TORONTO
Salary :
Reports To :
Working Hours : 09:00 - 05:30
Start Date : 05/14/2012
Description : Our client located on the subway line in Toronto is current looking for a Supervisor Product Support/Training to add to their team.

What's in it for you?

 Work for a leader in its industry
 Excellent compensation package
 Opportunity to grow

In this role, you will be responsible for:

 Providing software application support to external clients
 Troubleshooting over the phone, testing
 Escalating issues regarding application system
 Coaching and mentoring
 Interacting with clients on site
 Prepare and delivery internal and external training

The ideal candidate will have:

 Excellent written and verbal communication both in English and French
 7 to 10 years of software support experience
 Experience dealing with clients, on the phone and face to face
 Experience with PC based technologies
 Superior time-management/multitasking skills and attention to detail
 Exceptional customer service and leadership skills

BlueSky Personnel Solutions is an equal opportunity employer who welcomes resumes from all interested. We thank in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.

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